Training Courses

As well as appropriate work experience and attitude, many jobs and roles in hotels require specific qualifications to be obtained before or shortly after employment commences.  

  • Responsible Management of Licensed Venue Course (RMLV) – RMLV training assists managers in the responsible operation of a licensed premises. This course is mandatory for applicants for new liquor licenses, liquor licence transfers and for liquor Approved Manager licence holders.

  • Gaming Nominee Training Course (GNT) – This training course covers the legal responsibilities and best practise management techniques in accordance with the Gaming Machine Act (Qld). GNT training is a mandatory requirement for all applicants for a Gaming Nominee licence.

  • Responsible Service of Alcohol Course (RSA – SITHFAB201) – is a course which promotes responsible service of alcohol in licensed premises and is mandatory in Queensland for all staff involved in the sale and /or supply of liquor.

  • Responsible Service of Gambling (RSG) – This course provides the skills and knowledge required to deliver responsible gambling services, and provides information to staff to assist customers regarding their gambling activity. RSG is mandatory course for all staff who carry out gaming tasks or duties.

  • Professional development courses  – The QHA offers a range of hospitality industry specific courses including:

    - Cooking the Books - How to run a profitable food operation

    Developing Hotel Management Skills
    - Hotel leadership Program

The QHA is a registered training organisation (RTO: 30826) by the Australian Skills Quality Authority (ASQA) and is approved by the Queensland Office of Liquor and Gaming regulation to deliver the mandatory RMLV and GNT training courses.

In addition, the QHA delivers other relevant training courses for the benefit of QHA members. Please scroll through the list of courses available by using the links on the right hand side of this page.




Click HERE to log into the online Training Centre to complete online training courses.