Training Courses

The QHA offers the following qualifications that many jobs and roles in the hotel industry require before or shortly after employment commences.  

  • Responsible Management of Licensed Venue Course (RMLV) – RMLV training assists managers in the responsible operation of licensed premises. This course is mandatory for applicants for new liquor licences, liquor licence transfers and for liquor Approved Manager licence holders. Course cost: $395 (QHA members) or $495 (non-members).
  • Gaming Nominee Training Course (GNT) – This training course covers the legal responsibilities and best practise management techniques in accordance with the Gaming Machine Act (Qld). GNT training is a mandatory requirement for all applicants for a Gaming Nominee licence. Course cost $495.
  • Responsible Service of Alcohol Course (RSA – SITHFAB002– This course promotes responsible service of alcohol in licensed premises and is mandatory in Queensland for all staff involved in the sale and /or supply of liquor. Course cost: $35.
    • RSA courses are predominantly delivered online.
    • Face-to-face RSA courses are available for group bookings (i.e. a venue or school) by calling us on 3221 6999 or email
  • Responsible Service of Gambling (RSG  – SITHGAM001) – This course delivers the skills and knowledge required to deliver responsible gambling services, and provides information to staff to assist customers regarding their gambling activity. RSG is a mandatory course for all staff who carry out gaming tasks. Course cost: $30.
    • RSG courses are predominantly delivered online.
    • Face-to-face RSG courses are available for group bookings (i.e. a venue or school) by calling us on 3221 6999 or email
  • Premium Barista Course – This is a quality one-day barista course that provides hotel staff with the ability to setup and maintain an expresso machine, prepare common expresso, milk and other beverages on an expresso menu and much more. The QHA have partnered with Grinders® Coffee to deliver this premium course at their contemporary learning facility in Woolloongabba. Cost for QHA members $495.00. See Training Calendar below. 
  • Professional development courses  – The QHA offers a range of hospitality industry specific courses including:

    - Cooking the BooksHow to run a profitable food operation.
    - Developing Hotel Management Skills - Increase the ability of you or your staff to effectively manage operational and personnel aspects of the hotel business.

The QHA is a registered training organisation (RTO: 30826) by the Australian Skills Quality Authority (ASQA) and is approved by the Queensland Office of Liquor and Gaming regulation to deliver the mandatory RMLV and GNT training courses.

In addition, the QHA delivers other relevant training courses for the benefit of QHA members. Please scroll through the list of courses available by using the links on the right hand side of this page.

Visit our online Training Centre to register for training courses

Training calendar

Responsible Management of Licensed Venue (RMLV) courses

 Region  Date Time   
 Toowoomba  4 September  8am - 6.30pm Register
 Brisbane  7 September  8am - 6.30pm Register
 Brisbane 21 September  8am - 6.30pm Register
 Brisbane  2 October  8am - 6.30pm Register
 Brisbane  25 & 26 October  10am - 4pm Register
 Toowoomba 12 October  8am - 6.30pm Register
 Rockhampton 17 October  8am - 6.30pm Register
 Townsville 19 October  8am - 6.30pm Register
 Cairns 20 October  8am - 6.30pm Register

Gaming Nominee Training (GNT) courses

 Region  Date Time   
 Toowoomba 5 September  9am - 5pm Register 
 Brisbane 27 September  9am - 5pm Register
 Townsville 18 October  9am - 5pm Register
 Rockhampton 18 October  9am - 5pm Register 
 Brisbane 27 October  9am - 5pm Register

Cooking the Books

Location  Date  Time   
Brisbane  23 October 9:30 - 4:30 Register 

Premium Barista Course

Location  Date  Time   
Brisbane  24 October 8:30 - 5:00 Register 

Developing Hotel Management Skills (DHMS)

Location  Date  Time   
Brisbane  30 - 31 October 9:30 - 4:30 Register