Developing Hotel Management Skills

The program provides participants with a greater understanding of the hotel as a total business entity and takes an in-depth approach to all business facets from wages and stock control through to profitability factors and promotions. 

Course Content:

  • Sales boosting strategies
  • Margin/GP boosting strategies
  • Leadership and effective communication
  • Making promos more effective
  • Management style
  • Customer service
  • Venue rules
  • Training, retaining and motivating quality staff
  • Problem solving

Cost: Standard price - $619.00 and QHA Members price - $495.00

Venue: DHMS is a two-day public face-to-face training course that is held at our Brisbane training centre.

For dates and further details go to the QHA shop or contact the QHA training centre

Ph: 07 3221 6999 E:


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