Government requirement

From January 2016, nationally accredited RSA (SITHFAB002) training requires the compulsory submission of personal information and a voluntary submission of a valid Unique Student Identifier (USI). Submission of this information will be used for national reporting requirements.

If you do not wish to submit your USI, your training results will not be recorded against your USI account. If you do not currently have a USI and wish to obtain a USI please go to

Course Content

The Liquor Act 1992 (Qld) provides that holding an approved RSA certificate is mandatory for all staff involved in the sale or supply of liquor.

It is important for all staff working in licensed establishments to understand their rights, responsibilities and obligations in regards to serving alcohol. This course will equip them with the skills and knowledge needed to serve alcohol legally and responsibly in a bar environment. 

  • Minors
  • Acceptable proof of age identification
  • Standard drinks
  • Intoxicated and disorderly patrons
  • Preparation and responsible service practices
  • Security and crowd controllers
  • Harm minimisation
  • Drink spiking
  • Professional refusal of service
  • Conflict resolutiom, requesting customers leave

Cost: $35.00 per person

Online delivery method: Online delivery allows flexible training outcomes for licensees and their staff. Trainer and technical support is available if required. .

What you need to get started:

  • Date of birth
  • Full legal name
  • Complete contact information
  • Your Unique Student Identifier (USI) number  If you do not have a USI number please click here

What you will take away: Upon successful completion of RSA (SITHFAB002) you will obtain the nationally recognised Statement of Attainment. The QHA is a registered training organisation (RTO: 30826) approved to issue the RSA Statement of Attainment to successful candidates.

The QHA can also conduct in-house RSA training

For dates and further details go to the QHA SHOP or contact the QHA Training Centre

Ph: 07 3221 6999        E: