This course takes an in-depth look at the structure and content of the Hospitality Industry (General) Award 2010 ("HIGA") and clarifies some of the common queries surrounding the award system. The course runs for approximately two and a half hours.
During the session, attendees will be provided with an overview of the HIGA and the differences between it and the pre January awards that applied to QHA members, depending on the location of the hotel.
HIGA Awareness covers the following:
1. The Hospitality Industry (General) Award 2010 2. The differences between the HIGA and the pre-January 2010 awards and NAPSAs 3. The implications and practicalities of those differences, including those in accordance with Schedule A - Transitional Arrangements.
Ideal for all levels of hotel management, 'HIGA Awareness' provides an excellent opportunity for attendees to gain a comprehensive understanding of the new modern award, thereby reducing the risk of non-compliance abd the heavy penalties which could apply.
Investing in regular training allows for best practice regarding staff management and assists in the smooth operation of your hotel.
Check out our Training Calendar for upcoming course dates, or make a Course Enquiry about other inhouse options using the link below!
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Main Office - Level 14, 270 Adelaide Street, Brisbane, QLD 4000
Training Centre - Level 2, 160 Edward Street, Brisbane, QLD 4000
Ph: 07 3221 6999 | Fx: 07 3221 6649 | Contact Us