Due to overwhelming requests from hotels for Customer Liaison Officer training, the QHA introduces the ‘Exclusions Workshop’.
This 5 hour course covers the following elements:
Why do people gamble?
Why does a problem develop?
Role of the CLO
Self-exclusion & revocation
Venue-initiated exclusion & revocation
Practical Scenarios
QOGR required paperwork
Document/record keeping
Check out our Training Calendar for upcoming course dates, Register Online for your course, or make a Course Enquiry about other inhouse options using the link below!
Generated in 0 seconds.
Main Office - Level 14, 270 Adelaide Street, Brisbane, QLD 4000
Training Centre - Level 2, 160 Edward Street, Brisbane, QLD 4000
Ph: 07 3221 6999 | Fx: 07 3221 6649 | Contact Us
