AUSSIE HOST CUSTOMER SERVICE TRAINING -IT REALLY DELIVERS!
Queensland Hotels Association (QHA) is committed to working collaboratively with all hoteliers in encouraging excellence in customer service. Better service is Better business! Service quality is critical to ensure a high level of customer satisfaction and therefore business competitiveness and profitability.
QHA is very pleased to announce the return of the AussieHost Customer Service Program. QHA is now licensed to deliver this training statewide.
The AussieHost Customer Service Program is delivered in a one day workshop which covers:
What is customer service excellence
Work place and professional presentation
Excelling in communication skills
Effective telephone communication
Handling customer complaints and dissatisfaction
Who are your customers and how best to serve them
Check out our Training Calendar for upcoming course dates, Register Online for your course, or make a Course Enquiry about other inhouse options using the link below!
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Level 3, 160 Edward Street, Brisbane, Queensland 4000 Ph: 07 3221 6999 | Fx: 07 3221 6649 | Contact Us
